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Voice AI for clinics and hospitals

A short call before the visit, in the patient’s own words.

Pinard takes a structured history before the visit, runs pre-anaesthesia checks, books appointments and sends reminders.

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In English, Hindi or Hinglish, as the patient prefers.

Recorded on Pinard with a demo patient. Both play with sound.

Reach patients where they already are

  • Mobile call

    A normal phone call. No app or smartphone needed.

  • Web app

    Talk from any browser, on a phone or a laptop.

  • WhatsApp notifications

    Reminders, confirmations and call links on WhatsApp.

Capabilities

One voice agent, from the first call to the discharge note.

Outbound calls before a visit, inbound calls whenever patients need help, and notes on the ward, in one platform.

  • Outbound call

    History taking

    Chief complaint, onset, duration, past illness, medicines and allergies, gathered in the patient’s language and turned into a structured note.

    “Tell me what has been bothering you, and since when?”
  • Outbound call

    Pre-anaesthetic assessment

    Comorbidities, past surgeries, anaesthesia reactions, current medicines and fasting readiness, with risk flags for the anaesthetist.

    “Have you ever had a reaction to anaesthesia before?”
  • Outbound call

    Medication and vaccination reminders

    Calls for doses, refills and vaccinations, each confirmation logged so the care team knows who needs a nudge.

    “Your child’s next vaccine dose is due this Friday. Shall I book a slot?”
  • Outbound and inbound

    Appointment management

    Books, confirms, reschedules and cancels visits on a call, and writes the change back to your schedule.

    “Would Tuesday at 11 or Thursday at 4 work better for you?”
  • Inbound call

    Inbound patient calls

    Answers patient calls around the clock: timings, directions, reports, bookings. Hands over to the right person when a human is needed.

    “I can help with that. Let me connect you to the ward nurse now.”
  • In-ward

    IPD notes and prescriptions

    Doctors speak during rounds. Pinard drafts progress notes, prescriptions and discharge summaries for review and sign-off.

    “Bed 12, day three, afebrile, continue IV antibiotics, review tomorrow.”

Why Pinard

The first five minutes of every consult are spent catching up.

Patients forget details under pressure, doctors repeat the same questions, and front desks spend hours on the phone. Pinard moves that work to a calm, patient-paced call before anyone steps into the room.

For patients

  • Speak from home, in their own language and at their own pace. No forms, no app.
  • Symptoms, medicines and concerns are captured ahead of time, so nothing is lost in a rushed visit.
  • Reminders for appointments, fasting, medicines and follow-ups, by phone.
  • Less waiting at the clinic, because the paperwork is already done.

For doctors and hospitals

  • A structured pre-visit summary in the dashboard, with the patient’s own words beside it.
  • Red flags raised before the consult, not halfway through it.
  • Fewer no-shows and last-minute surgery cancellations from missed instructions.
  • Front desk and nursing time freed from repetitive calls.

How it works

From booking to bedside in three steps.

  1. Schedule the call

    Connect appointments or upload a patient list, and route the clinic number to Pinard. It picks the right flow: history, pre-anaesthetic check, reminder, booking or inbound query.

  2. Pinard talks to the patient

    A natural conversation that listens, asks follow-up questions and brings in staff when something needs a person.

  3. The doctor reads the summary

    A structured note, its flags and the call recording reach the doctor’s dashboard before the patient arrives.

Give every consult a head start.

See Pinard run a live history-taking call with your own questions.

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